Customer satisfaction is our top priority and we will work with you to ensure that your purchase is above satisfactory.
Try before you buy
Fully Functional trial versions are available for all of our products. Please evaluate our products before purchasing a license.
Refunds
We will gladly issue a refund only if the software product fails to function as advertised. In other words: valid refund requests are those based on product's failures that we cannot solve.
We do not offer refunds for any product for which the license key was already requested and issued.
We do not offer refunds for orders purchased more than 15 days ago, even when its license key was never requested.
Our Policies
Licensing Options
Description of typical licensing options for our products: Standard, Professional, Domain, Server and Enterprise Subscription.
Upgrade Policy
Definitions about getting the latest version of our products, perpetual and subscription licences, the meaning and importance of the Maintenance (service) expiration date, and our policy about exchanging the license type.
Refund Policy
Definitions about when, why and how you are entitled to request a refund.
Support Policy
Definitions about free and paid support options.
EULA
End User Licensing Agreement (EULA)